Privacy policy

The California County Educational Technology Consortium (CCETC) is strongly committed to protecting your privacy and providing a safe online experience for all of our users while offering the highest quality of educational material to them.  Because we gather certain types of information about and from users so that we can fulfill your requests and better serve your needs, we feel you should fully understand the terms and conditions surrounding the collection and use of this information.  This privacy statement discloses what information we gather, how we use it, how to correct or change it, and what steps we take to safeguard personal information provided to us both online and offline.

This Data Security and Privacy Policy is effective as of our last updated date of January 23, 2020 for all users to coincide with the enhanced data protection rights required by Assembly Bill 1584 and SOPIPA.   

What Information We Collect About You?

You can visit our online products without giving us any personally identifiable information.  However, for many of our products we request and collect information about educators in certain circumstances so that we can provide our users with the most efficient, enhanced, and personalized service.  Our products do not collect identifiable information from students.  Students have access via a generic district specific account.

Information Users Volunteer

We collect personally identifiable information such as names, mailing addresses, and/or email addresses when you register for a free trial for any of our online products. Our registration forms will indicate what information is required and what information (if any) is optional.

Information Collected Automatically

We also may collect your IP address, browser type, access times and referring website address.  This helps facilitate your online experience on our website.  In addition, we may use cookies to track usage patterns at our site.  See below for more detail on cookies.

What Do We Do With Collected Information?

We use the information you provide to fulfill your requests and improve our products.  We use personal information so that we may display or send custom, personalized content to our website visitors.  We also use collected information to evaluate and administer our products and services, fulfill customer requests, respond to any problems that may arise (such as delivery issues, difficulties in navigating our sites or accessing certain features), as well as to gauge user trends to determine what products and services are most popular with users.  None of our data is used for commercial intent and is only refrained for education purposes.

How Do We Share Personal Information?

We do not share or sell your personal information. 

Any Social Login Options available in our products, such as login with Google, do not transfer any user data to be collected into our systems or database.  These optional features are used solely for authentication purposes and can be disabled by your account administrator.

CCETC and Its Agents

All companies working for CCETC must comply with our information collection, use, and disclosure policies, and are not permitted to sell your information to third parties or to use, or as permitted or required by law.  All CCETC agents are provided with training on federal and state laws governing the confidentiality of user data.

We reserve the right to use or disclose any information without notice or consent as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our site and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.

How Do We Use Cookies?

Your Web Browser offers so-called "cookies" which, if you allow their use, store small amounts of data on your computer when you visit a website.  Cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally.  Cookies assist us in tracking which of our features you like best.  Cookies also enable us to customize our content according to your preferences. You have the ability to accept or decline cookies by modifying your browser.  Our websites are viewable even if you disable the cookie function on your browser.  However, if you disable cookies, some features or offerings will not be available to you.

How Can You Control Your Personal Information?

We believe that choice in how and when you are contacted is key to customer satisfaction, so we offer several ways for you to update your contact information or change your preferences.  If you are a registered user at our websites, you will be able to login and update or change your contact or account information.  

Security of Your Personal Information

We use Secure Sockets Layer (SSL) technology to encrypt important information, such as your password, in an effort to prevent unauthorized access of your account over the Internet.  We incorporate standard industry practices internally and with our service providers suitable to the degree of sensitivity of the information involved to maintain the security of your personal information and to avoid its disclosure except as described in this policy.

Your personal information will also be protected by the password you created when you registered on our website.  Although we use our best efforts to assure that your data remains secure when maintained by us, security during Internet transmissions cannot be assured.  CCETC members and contractors are made aware of its privacy practices through periodic communications and training.  We limit access to personal data only to those CCETC members or agents with a specific need to access or retrieve this information.  We store data on multiple service systems, in controlled, secure and encrypted environments.  To maintain the highest level of security, we conduct internal reviews of our security measures on a regular basis.  When an agreement expires client data will be purged from our systems upon request from the institution.

CCETC agrees to limit internal access to education records to those individuals that are determined to have legitimate educational interests.  CCETC will not use education records for any other purposes than those explicitly authorized in this contract.  Except for an authorized representative of CCETC, to the extent they are carrying out the contract, CCETC agrees not to disclose any personally identifiable information to any other party: a) without the prior written consent of the educator; or b) unless requested by a statute or court order and the party provides notice to the client that the information was disclosed, unless such disclosure is expressly prohibited by statute or court order.

Potential Breach of Security

CCETC agrees to notify its clients in the event that customer data is accessed by any breach of security resulting in an unauthorized release of client data.  CCETC implements reasonable technical, physical and administrative safeguards to ensure the protection of personal information against unauthorized use or access.

Network Monitoring

CCETC’s network activity is continually monitored and tested by our staff and multiple service providers to improve product delivery and maintain scalability.  These audits and reviews may trigger design changes.

Change To Our Privacy Policy

We will occasionally update this Privacy Policy as necessary to protect our users and to comply with a changing environment.  We recommend that you check the policy when you visit our site to be sure you are aware of and understand our current policy.  If we make material changes to this policy or in how we will use or collect your personally identifiable information, we will prominently post such changes prior to implementing the change.  We will not make material changes in how we handle previously collected personal information that have retroactive effect unless legally required to do so, and we will email registered website visitors information on material changes to this policy.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please email us at info@ccetc.net.  Please include the URL of the website and/or name of the publication/product involved in your request.